The market mixes antivirus, EDR, backup, “SOC”, and consulting in the same PDF. For an SME the useful question is: who operates this when my people are off, and what is in writing?
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Scope: devices, clouds, exclusions.
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Operations: human triage or just a portal.
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Price: per device and reviewable, not an endless project.
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Evidence: reports leadership understands.
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Incident: one channel, one owner, one response time.
An EDR license without operations is an installed agent. A managed service includes policy, updates, remediation, and review. Securiza720 is built as that layer; the EDR, SOC, and audit pages cover more specific intents.
Be wary of anyone who cannot explain what they do not do, or of other companies’ reports in your deliverables. Ask for a diagnostic with a real inventory before signing a year.